EFR
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We have dedicated teams to help you. Just select a product and write to us. We usually respond within 48 hours.
For help with your Mutual Funds Account or Investments.
For queries related to Bonds or Fixed Income products.
For any support regarding Stock Market investments.
For help related to P2P Lending investments.
If your concern is not resolved, you can escalate as per the levels and turnaround time below:
| Level | Turn-around Time | Name & Designation | Contact No. |
|---|---|---|---|
| Initial Complaint | 7 WORKING DAYS | Customer Care Team | Email: support@taxwaysecurities.com Phone: 1800 123 456 |
| Level 1 | 7 WORKING DAYS | Mr. Sidhharth Jain Senior Manager |
Email: escalation@taxwaysecurities.com Phone: 0124-3500999 |
| Level 2 | 7 WORKING DAYS | Ms. Jyotsna Pali Nodal Grievance Officer |
Email: grievance@taxwaysecurities.com Phone: 0124-3500998 |
